Breakthrough Filters UK - Terms & Conditions

Please read these terms and conditions of use carefully. By using or accessing our website, and/or entering into any form of business agreement, transaction or contract with Breakthrough Filters UK you agree to be bound by these terms and conditions and all terms incorporated by reference. Please do not use our website or enter into any form of business agreement with the company if you do not agree to all of these terms and conditions.

These conditions apply to any agreement between Breakthrough Filters UK, a company registered in England and Wales under company number 10469599, whose registered office is at, Unit 2, The Studio, Southlands Lane, West Chiltington RH20 2JU and any organisation or individual that asks the company to provide and perform any calibration, service, additional service, training, or any other form of business agreement.

You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

All questions or comments in relation to the Breakthrough Filters UK website or their contents may be directed to the company at .  All products and goods are accepted subject only to our standard Terms and Conditions. 


“The company” refers to Breakthrough Filters UK.
A "business day" means any day other than a Saturday, Sunday or bank holiday in England and Wales.

The headings in these Terms and Conditions are for convenience only and do not affect their interpretation. Words imparting the singular number shall include the plural and vice-versa.

Standard of Service


Delivery of the Goods

If the goods are damaged or incomplete when they are delivered to you, you must write to let us and the carrier know within 3 business days of delivery.

You must write to let us and the carrier know if the goods have not been delivered within 7 days of the date of the despatch note or invoice.

For collection purposes the client can contact the courier using the info provided by Cameracal to determine approximate timings.

This includes.

    • Client not being present to accept delivery / hand over item (s) for collection.
    • Problems with courier locating / being able to access the property i.e. a block of flats or similar building with a remote entry system.

      Whenever possible Breakthrough Filters UK will attempt to instruct the courier to re-attempt delivery same / next day.
      (In the case of the client not being present the courier will leave a card requesting the client call to rearrange collection or delivery).

      In the event of the courier not being able to deliver at the agreed time a credit will be supplied if the fault lies solely with the courier and or Breakthrough Filters UK, this is entirely at the discretion of the courier company / Breakthrough Filters UK.

    • Upon notification of the goods not having been delivered / received Breakthrough Filters UK will then start the claims process with our insurers (Avia PLC) accordingly. 


  • Copyright and Intellectual property

    All rights of ownership to all materials prepared, published and distributed by the company weather written or not shall remain the property of Cameracal Limited.
    Copyright and distribution rights are reserved by the company at its sole discretion except where these rights are explicitly stated in writing to have been waived or where the contract between Cameracal and the customer explicitly provides or where the material is so endorsed by the company.

    All photos displayed on this site are copyright (moral rights asserted). They may not be downloaded or copied onto any other computer or medium, except insofar as they are cached by web-browsers during normal use.
    We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

    Guarantee or Warranties

    Subject to the following conditions, we will replace free of charge any part of the goods which, during the 25 years following the goods despatch, are found to contain defects in materials or workmanship.
    This guarantee is limited to the goods which Breakthrough Filters UK has supplied.

    This does not apply:

  • If damage to the goods is caused by accident, misuse, failure to follow the operating instructions, or unauthorised modification or repair.
  • To any parts that have a ‘use by’ date, e.g. batteries.
  • The goods have not been serviced or repaired to the manufacturer’s specification.

Liability and Indemnity

Our liability under these Terms and Conditions, and in breach of statutory duty, and in tort or misrepresentation or otherwise, shall be limited as set out in this clause.

The total amount of our liability is limited to the total amount of Fees payable by you under the Contract.
We are not liable (whether caused by our employees, agents or otherwise) in connection with our provision of the products or the performance of any of our other obligations under these Terms and Conditions or the quotation for:
a) Any indirect special or consequential loss, damage, costs, or expenses or;
b) Any loss of profits; loss of anticipated profits; loss of business; loss of data; loss of reputation or goodwill; business interruption; or, other third party claims; or
c) Any failure to perform any of our obligations if such delay or failure is due to any cause beyond our reasonable control; or
d) Any losses caused directly or indirectly by any failure or your breach in relation to your obligations; or
e) Any losses arising directly or indirectly from the choice of Services and how they will meet your requirements or your use of the Services or any goods supplied in connection with the Services.

Nothing in These Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.

Force Majeure

The company shall not be liable for failure to perform or delay in performance of any contract or for the loss or damage to goods indirectly caused by force majeure to include acts of God, fire, theft, riot, war, embargo, strike of labour, delays in delivery or material by suppliers, prohibition of export or import, confiscation of any other occurrences (whether or not of a similar nature to those specified) beyond the control of the company. No consequences of any such event shall give rise to the recession of the Contract unless in the opinion of Breakthrough Filters UK the contract becomes incapable of performance